Our company people had always LOVE Koi bubble tea. so i was encouraged to organize a delivery of Koi Bubble tea which was done before in our company. So happily the policy was always get $50 orders to achieve free delivery. And i called to double confirm everything.

This person pick up the line and told me yes yes they deliver if we are able So reach the $50 order. So i happily told me i will be able to reach $50 and will be making my order for delivery. Suddenly he change his words. he says nono, its too far away, ur company is too far away. we will not be able to delivery.. =.= they delivered it before. then they goes on saying they have to cycle to deliver blah.. i do not believe you can cycle for delivery, you think you are back in China? arg.. Then i ask how much do they need in order for them to delivery. he say $100. $100 he can delivery. Happily i hang up my call, forgetting to get his name.

THEN THEN THEN. i got the orders. ard 40 cups ordered, a accumulated orders of more than $100. I called back. They say "we didnt say before $100 can delivery" its impossible! our schedule is so full. No delivery! I was totally stunned, argued with him a while, but he refuse. didnt dare to argue further becoz my office is real quiet and there are important guest in the office. They will obviously be able to hear my voice becoz they were near my area speaking with one of the senior manager.

So now i made my order and will have to collect it personally tomorrow.. All the tedious work becoz of their 2 promises broken. and i cant cancel the orders coz it will be 40 people disappointed. and really doesn't want that to happen and tarnish reputation. arg..